At the lodge
·Upon stepping into 2B Happy Backpackers Lodge, you will be thoroughly briefed as to who we are, what there is to see and do, and security procedures. Please feel free to flood us with questions on anything you feel unsure, uncertain or not comfortable with
You will receive both your individual storage closet and food storage locker. We do require a small deposit from you for the benefit of receiving your own keys, this is 100% refundable upon return
Never leave your valuable belongings & luggage unattended
Store your valuables in your dedicated locked cupboard
You are also entitled to make use of our safe at reception but ensure you acquire a written inventory of the exact items you have deposited in the safe
It is advisable and highly recommended to always have your ‘Panic Button Remote’ and ‘Pepper Spray’ device in your hands upon leaving the lodge
All those things your mum told you about strangers – remember them. Do not entertain the advances of undesirable, strange or suspicious guests. Report this immediately to management
Ascertain the exact location of all fire extinguishers, located in the kitchen; panic buttons, of which there are one in every single room of the lodge, yes even the bathroom; and your proximity to them
Inform reception immediately should you lose or misplace your keys
Ensure your valuables are locked away before retiring for the night
You would also have noticed we have an electronic gate motor as well as electric fencing which are linked to our local alarm response system, Stallion Security, and they are renowned for their speedy response time
We also have a CCTV (closed circuit television) system installed outside, which is monitored 24 hours a day, so either entering or leaving the lodge, we’ll always keep an eye on you
Procedure upon your 1st arrival and your comings & goings during your stay
· 2B Happy is open 24 hours, 7 days a week, 365 days a year and our doors are always open welcoming you any time of the day and night. However in saying this, it is recommended that you advise us in advance of your arrival date and time
If possible, please advise us of your route beforehand, and approximately what time we may expect you back. Please do not think we are placing a curfew on your stay, we would only like to be rest assured of your whereabouts
You will also not be receiving a gate remote. Ask the staff on duty for assistance to open the gate on your departure and arrival. This will ensure we are informed of who comes and goes at all hours
Always be aware of your surroundings and stay alert
 
In the streets
It is definitely not advisable to carry large sums of money and/or travellers cheques around. Carry enough cash on you that you would need for that particular day or night and keep some of it in a different place to the rest, such as your jeans pocket or perhaps even inside your socks. One of the most targeted areas are money belts
Avoid flamboyant displays of expensive jewellery, cameras and other valuables
Use credit cards (most major international credit cards are widely accepted) instead of cash
If possible, plan your route beforehand
Where possible, explore the streets in groups and stick to well-lit, busy streets
At night, steer clear of dark and isolated areas
Use your pepper spray if you find yourself in a threatening situation and/or use your remote panic button if you are within close vicinity of the lodge
Don’t be afraid, just be sensible. There are a lot of fun things to do and some great adventures waiting
 

 

In case of an emergency, contact the National Tourism Information and Safety Line on 083 123 2345 or if you have access to a mobile cellular phone, call 112 for Vodacom and MTN or 148 for Cell C